Q1. What is the delivery time?
Ans1. We provide shipping all over Pakistan through TCS and internationally through DHL. It will take 6-7 days for delivery within Pakistan and 16-17 days for international orders delivery. Made to order in 6to 8 weeks national and international Formal Wear delivery times are determined after reviewing the requirements.
Q2. Which countries do we ship to?
Ans2. We ship worldwide.
Q3. Can I amend my order?
A3. Any amendments can be suggested within 24 hours from the receipt of the order. Any amendment to the original order after 24 hours may be subject to additional charges which will be determined after reviewing the requested changes.
Q4. Is there any customization possible?
A4. Made to order dresses can be customized in any color or material. We do not color customize our Ready to Wear dresses. Size customization is possible only.
Q5. Can I change or cancel my order once it has been placed?
Within 48 hours of placing an order, you have a right to ask our customer services to cancel an item, change the size or edit your billing and shipping details. We’ll be unable to combine orders or add pieces to an existing order after 48 hours.
Q6. Are the colors of items shown on the website accurate?
Our team make every possible effort to display the colors of the items asaccurately as possible. However, there may appear some difference between the actual color and what you see on your screen. We cannot guarantee that display color on the screen will be completely accurate as computer monitors and screens of electronic devices vary.
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